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Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us when you register for our services, including:

  • Name and contact information
  • Email address
  • Billing address
  • Account password (encrypted)
  • Website and traffic information

We also automatically collect certain technical information:

  • IP address (for technical and security purposes)
  • Browser type and version
  • Device information
  • Usage patterns and analytics data

2. Third-Party Authentication

You may choose to register using third-party authentication services such as:

  • Google
  • Facebook
  • Twitter

When you use these services, we receive basic profile information in accordance with your privacy settings on those platforms.

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process payments and transactions
  • Provide customer support
  • Send technical notifications and security alerts
  • Send newsletters and marketing communications (with your consent)
  • Improve our services and develop new features
  • Comply with legal obligations

4. Third-Party Services

We use several third-party services to enhance our platform:

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.

Social Media Integration

Our website incorporates social media plugins from Facebook and other platforms. These plugins may collect information about your visit to our site.

Advertising and Remarketing

We may use Facebook remarketing pixels and similar technologies to show relevant advertisements to visitors who have previously visited our website.

5. Marketing Communications

With your consent, we may send you notifications about:

  • Service updates and new features
  • Performance optimization opportunities
  • Industry insights and best practices
  • Special offers and promotions
  • Educational content and resources

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of sensitive data
  • Secure data transmission protocols
  • Regular security audits and updates
  • Limited access to personal data
  • Employee training on data protection

7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request information about what personal data we store about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Request a copy of your data in a machine-readable format
  • Consent Withdrawal: Revoke consent for data processing at any time
  • Opt-out: Opt out of newsletters, tracking, and marketing communications

To exercise these rights, please contact us at [email protected].

8. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Children's Privacy

Our services are not directed to children under 14 years of age. We do not knowingly collect personal information from children under 14. If we become aware that we have collected such information, we will promptly delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our platform. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

7Click Limited
7/F MW Tower
111 Bonham Strand
Sheung Wan, Hong Kong
Phone: +852 5819 9946
Email: [email protected]

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